How to Install Updates
Updates to your KGI DMS can be found on the home screen of your software. When you sign in to Dealer Solutions look for the Alerts box to the far right. This box will turn yellow when updates are available. The steps are quite easy…
Year End Label Printing
A popular feature in the KGI DMS is printing mailing labels for everyone who purchased a vehicle over the past calendar year. This is a great time saver when it comes to sending out Christmas cards to all of your happy customers! From the Home…
How to Setup KGI Hosted Email on iOS devices
Step by step instructions and screenshots on setting up your self hosted email on an iOS, Apple, iPhone, iPad device. Go to Settings On the Settings screen, tap Passwords & Accounts Under Accounts tap Add Account Tap Other (bottom of list) Tap Add Mail Account Enter…
How to Setup KGI Hosted Email in Outlook
Open Microsoft Outlook 2010. Click File and then click Add Account At the bottom select Manually configure server settings or additional server types, and click Next Select Internet E-Mail and click Next Enter Your Name (or dealership name) and full E-Mail Address Select POP3 and…
How to Remove a Vehicle Pack on a Vehicle
Go to Inventory Select the vehicle and double click or click Edit Go to the expenses screen Click Add Defaults Edit the Pack for this vehicle field. Set to $0 if you want to remove the pack on this one vehicle. It will not affect the pack on any other…
How to Stop a Car From Uploading to the Internet
If you have a vehicle you want to remove from being sent to ANY and ALL marketing websites such as your dealership site, cars.com, autotrader.com, etc following these steps will block it from being sent anywhere. Go to Inventory Select the vehicle and edit by…
South Carolina Dealer Selling to North Carolina Resident
If you are a South Carolina dealer selling to an out of state North Carolina resident here is the required paperwork for two scenarios: Dealer takes paperwork to NC DMV NC MVR-1 Title Application Bill of Sale SC Form 4031 Bill of Sale (form…
SC IMF Guidance (updated 1/2018)
The SC law changed in July 2017 so that sales tax was no longer collected on in-state purchases, but rather Infrastructure Maintenance Fee, and the limit was raised from $300 to $500. Guidance has been clarified and various updates have been posted since the law…
North Carolina Dealer Selling to a South Carolina Resident
We get this question from you a lot so we asked the expert herself, Kat Messenger of carolinadealertraining.com and here is what she says: If the dealer is going to title and register the vehicle for the customer in SC Complete all the paperwork…
How to Run a DB Repair
Dealer Solutions uses a Microsoft Access Database. Sometimes this database can get corrupt due to saving issues, simultaneous use, computer error, etc. If you are trying to correct unusual errors that are occuring withing Dealer Solutions first try these steps. If the errors still occur follow…