HOW TO: Import Credit Apps
If we host your dealership website and you utilize our secure online credit application then you have the option of importing submitted credit apps into your cloud-based DMS. Here’s how! 1. Access your online credit apps Login to your credit app backend by clicking the…
How to E-Mail a Receipt
You can email payment receipts by making then PDFs and emailing the attachment. Here’s how! How to email a payment receipt: 1) CHANGE YOUR PRINT SETTINGS From the home screen click the PRINT CENTER under the Getting Started then check the box Always ask…
How to BUY a Car and Print DMV forms in Dealer Solutions
Have you ever purchased a vehicle from a customer without selling them one of yours? Although the main function of Dealer Solutions is to create paperwork with your Dealership being the Seller we have added “reverse sale” forms you can print when stocking in a…
How to Install Updates
Updates to your KGI DMS can be found on the home screen of your software. When you sign in to Dealer Solutions look for the Alerts box to the far right. This box will turn yellow when updates are available. The steps are quite easy…
How to Remove a Vehicle Pack on a Vehicle
Go to Inventory Select the vehicle and double click or click Edit Go to the expenses screen Click Add Defaults Edit the Pack for this vehicle field. Set to $0 if you want to remove the pack on this one vehicle. It will not affect the pack on any other…
How to Stop a Car From Uploading to the Internet
If you have a vehicle you want to remove from being sent to ANY and ALL marketing websites such as your dealership site, cars.com, autotrader.com, etc following these steps will block it from being sent anywhere. Go to Inventory Select the vehicle and edit by…
South Carolina Dealer Selling to North Carolina Resident
If you are a South Carolina dealer selling to an out of state North Carolina resident here is the required paperwork for two scenarios: Dealer takes paperwork to NC DMV NC MVR-1 Title Application Bill of Sale SC Form 4031 Bill of Sale (form…
SC IMF Guidance (updated 1/2018)
The SC law changed in July 2017 so that sales tax was no longer collected on in-state purchases, but rather Infrastructure Maintenance Fee, and the limit was raised from $300 to $500. Guidance has been clarified and various updates have been posted since the law…
North Carolina Dealer Selling to a South Carolina Resident (Updated 2023)
Kat Messenger of carolinadealertraining.com helps explain the process of selling a car to an SC Resident when you’re an NC Seller. If the NC dealer is going to title and register the vehicle for the customer in SC ​Complete all the paperwork they would for…
How to Run a DB Repair
Dealer Solutions uses a Microsoft Access Database.  Sometimes this database can get corrupt due to saving issues, simultaneous use, computer error, etc.  If you are trying to correct unusual errors that are occuring withing Dealer Solutions first try these steps.  If the errors still occur follow…
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About KGI
Over 20 Years in Business.
Based in Apex, NC.
Family-Owned and Operated.
Serving Dealers in the Carolinas.