What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This policy was last modified on 1/25/2014
RESPECTING INTELLECTUAL PROPERTY
KGI Solutions, LLC ("KGI Solutions") takes the protection of intellectual property seriously. Whether you are a trademark, service mark, or copyright holder, KGI Solutions is committed to helping you protect your legal rights. We have therefore established the following policies for considering trademark and/or copyright infringement claims.
Domain Name Dispute Claims
Please refer to the Uniform Domain Name Dispute Resolution Policy (the "UDRP") of the registrar for the domain name in question if you have a concern or dispute concerning a registered domain name. Per ICANN policy, the registrar's UDRP covers domain names disputes; this policy specifically excludes domain name disputes, and we will not be able to assist with these matters, except for assisting enforcement of the outcome of the dispute as necessary.
Copyright and Trademark Claims
1. To notify KGI Solutions that there has been a copyright or trademark violation, please follow the specific instructions in Section (A) for filing a trademark claim, or Section (B) for filing a copyright complaint.
2. If you are responding to a complaint of infringement, you will need to follow our Counter Notification policy in Section (C).
A. Trademark Claims
1. If you (the "Complaining Party") would like to submit a trademark claim for violation of a mark on which you hold a valid, registered trademark or service mark (registered with the United States Patent and Trademark Office or, for foreign marks, registered with the appropriate intellectual property organization of your country; state registrations are not considered valid for these purposes), KGI Solutions requests that the Complaining Party substantiate such claim by providing the following information via email to IPClaims@kgisolutions.com. The words "Trademark Claim" should appear in the subject line.
To be considered effective, a notification of a claimed trademark violation must include the following information:
- The trademark, service mark, trade dress, name, or other indicia of origin ("mark") that is claimed to be infringed, including registration number.
- The jurisdiction or geographical area to which the mark applies.
- The name, post office address and telephone number of the owner of the mark identified above.
- The goods and/or services covered by or offered under the mark identified above.
- The date of first use of the mark identified above.
- The date of first use in interstate commerce of the mark identified above.
- A description of the manner in which the Complaining Party believes its mark is being infringed upon.
- Sufficient evidence that the owner of the website that is claimed to be infringing is a KGI Solutions customer.
- The precise location of the infringing mark, including electronic mail address, etc.
- A good faith certification, signed under penalty of perjury, stating:
- The content of the website [identify website] infringes the rights of another party,
- The name of such said party,
- The mark [identify mark] being infringed, and
- That use of the content of the webiste claimed to be infringing at issue is not defensible.
2. Upon receipt of the appropriate information identified in Section 1 above, for trademark claims, KGI Solutions will initiate an investigation. While KGI Solutions is investigating the claim, KGI Solutions, at its sole discretion and without any legal obligation to do so, may temporarily remove the challenged material from KGI Solutions Auctions, notify the posting party it will lock down the posting party's domain name(s), redirect the posting party's DNS, forward the Complaining Party’s written notification to the posting party,and/or if it is solely stored on a KGI Solutions server, temporarily remove or deny access to the challenged material.
3. If KGI Solutions concludes that the Complaining Party has raised a legitimate trademark claim, it may, at its sole discretion and without any legal obligation to do so, permanently remove the challenged material from the posting party's website, continue to suspend the posting party's KGI Solutions account and/or if it is solely stored on a KGI Solutions server, deny access to the challenged material. If KGI Solutions concludes that the Complaining Party has not raised a legitimate claim or if it is not clear whether the Complaining Party has raised a legitimate claim, KGI Solutions will restore access to the challenged material.
B. Copyright Claims
1. If the Complaining Party would like to submit a copyright claim for material on which you hold a bona fide copyright, KGI Solutions requests that the Complaining Party substantiate such claim by providing KGI Solutions with the following information via email to IPClaims@kgisolutions.com. The words "Copyright Claim" should appear in the subject line. A copyright claim can also be submitted by mail to: Copyright Agent, KGI Solutions, PO Box 562, Harrisburg, NC 28075
To be considered effective, a notification of a claimed copyright infringement must be provided to KGI Solutions and must include the following information:
- An electronic signature of the copyright owner, or a person authorized to act on behalf of the owner, of an exclusive copyright that has allegedly been infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works on that site.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit KGI Solutions to locate the material.
- Information reasonably sufficient to permit KGI Solutions to contact the Complaining Party, such as an address, telephone number, and, if available, an electronic mail address at which the Complaining Party may be contacted.
- A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the Complaining Party is the owner, or is authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.
2. For Copyright Claims, upon receipt of appropriate notification from the Complaining Party, pursuant to Section 1 of Copyright Claims above, KGI Solutions will remove or disable access to the material that is claimed to be infringing.
3. If the Complaining Party provides KGI Solutions with appropriate notification, pursuant to Section 1 of Copyright Claims above, including information reasonably sufficient to permit KGI Solutions to locate and remove or disable the material in question, or includes information concerning repeat infringement, then KGI Solutions will forward the Complaining Party's written notification to such alleged Infringer and shall take reasonable steps promptly to notify the Infringer that it has removed or disabled access to the material.
C. Counter Notification Policy
1. Counter Notification. If you have received a notice of copyright or trademark infringement, you may provide Counter Notification by emailing IPClaims@kgisolutions.com and including the following:
- An electronic signature of the Infringer.
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
- A statement under penalty of perjury that the Infringer has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
- The Infringer's name, address, and telephone number, and a statement that the Infringer consents to the jurisdiction of the Federal District Court for the judicial district of Arizona, or if the Infringer's address is outside of the United States, for any judicial district in which KGI Solutions may be found, and that the Infringer will accept service of process from the Complaining Party or an agent of such Party.
2. Upon receipt of a Counter Notification as described in Section 1 above, KGI Solutions shall promptly provide the Complaining Party with a copy of the Counter Notification, and inform such Party that it will replace the removed material or cease disabling access to it in ten (10) business days. KGI Solutions will replace the removed material and cease disabling access to it in not less than ten (10), nor more than fourteen (14), business days following receipt of the Counter Notification, unless KGI Solutions first receives notice from the Complaining Party that such Complaining Party has filed an action seeking a court order to restrain the Infringer from engaging in infringing activity relating to the material on KGI Solutions's system or network.
D. Repeat Infringers
It is KGI Solutions' policy to provide for the termination, in appropriate circumstances, of KGI Solutions customers and account holders who repeatedly violate this policy or are repeat infringers of copyrighted works, trademarks or any other intellectual property.