DEALER SOLUTIONS FOR CHARLOTTE AREA INDEPENDENT DEALERS
Charlotte Used Car Dealer Software & Websites
KGI Dealer Solutions provides dealer management software and websites for independent used car dealers in Charlotte, Huntersville, Matthews, Concord, and throughout Mecklenberg County. Our platform includes a complete DMS with NC DMV forms, SEO-optimized dealership websites, and automated inventory feeds that make your life easy. Based in Apex and serving the Charlotte-area since 2003, we offer local support you can actually reach.
KGI Solutions has been the internal backbone for my Auto Dealership since the beginning (2015). These folks have done an excellent job at simplifying inventory management and customer transactions to say the least. Not to mention the seamless streamlining for marketing your inventory such as your websites, third party advertising, etc. Their customer service is second to none. I look forward to a future with KGI Solutions playing a huge role in our day to day business. Thank you everyone at KGI for your continued support, positive attitudes and willingness to go above an beyond. Keep up the great work!!
Kyle S.
Charlotte Used Car Dealer
See if KGI is Right for your Dealership!
We're a GREAT fit for:
✅ Dealers with under 100 Vehicles *
✅ Dealership is in Charlotte or anywhere in NC
✅ Want local knowledgeable support
✅ New to the used car business!
✅ Need to keep up to date on NC compliance
✅ Value transparent pricing
✅ Want help building your brand
✅ Love working with other small businesses
✅ Need people they can trust are looking out for their best interests and not just bottom line
We're NOT the best for:
Dealerships with dozens of employees
Dealership is outside of NC or SC
Want large 24/7 call center
Are affiliated with a franchise store
Mainly do leasing or rent to own deals
Want 50 state support
Need enterprise level complexity
Just want out of the box solutions
Don't care about their website design or content on the website
*All of these have special cases so don't write us off yet, give us a call to discuss. But in general most of our dealers fit this mold: Local, small to medium sized, self-employed, like having the personal connection/partnership with us.
Dealer Management System (DMS) for Charlotte Dealers
Run faster deals with dealership software that’s simple, compliant, and made for the Carolinas. Our auto dealer software organizes buyers, vehicles, and paperwork so your team moves from appraisal to sign-off without friction. Reports are clean, tasks are obvious, and training is minimal.
Dealer Websites & SEO for Car Dealerships in Charlotte
Your website should bring foot traffic, not just Internet traffic. We build customized car dealership websites that showcase inventory beautifully, highlight your business brand, and target local intent like “SUVs in Charlotte.” Our SEO for car dealerships focuses on structured data, inventory SEO, FAQs, and Local content.
Marketing & Inventory Feeds
Put every unit in front of more shoppers. KGI distributes your inventory to CarGurus, AutoTrader, Cars.com, or pretty much any vendor you sign up with! Beyond that we have a Facebook Marketplace posting tool, Facebook Page poster, Craigslist posting tool, and Google Business inventory feed.
FAQS for Charlotte Dealers
What’s the best DMS for used car dealers in Charlotte?
Used car dealers new to the business consistently choose KGI for an easy, reliable dealer management system backed by fast local support and personalized service. We're a family-owned business located in Apex, NC that takes the time to know our dealers and works hard to help them succeed.
We work closely with Carolina Dealer Training and regularly attend their new dealer classes, which gives us direct insight into what new dealers struggle with and need most. Our training is patient and thorough, and our support team understands the questions you're going to have before you even ask them.
What makes KGI different from national dealer software companies?
KGI is based in Apex (Near Raleigh), which means three important things for your dealership: First, our support team is local - you can call and talk to someone in North Carolina who understands your business, not a tiered support system. Second, we specialize exclusively in NC and SC dealers, so every DMV form, regulation, and compliance requirement is already built into our system. Third, we operate on transparent month-to-month pricing with no long-term contracts and no hidden add-on fees - you stay because the software works for you, not because you're locked in.
Why does you being local matter for my dealership?
We believe being local matters a lot. Laws, fees, and forms in North Carolina change frequently. Because we’re here in the Carolinas, we have a pulse on these changes and update your software and forms right away. If a new MVR-2 form comes out, you’ll have it immediately, while national companies may not realize until the calls start coming in.
Local also means accountability. We’re more invested in our customers because they’re our neighbors. That makes us more responsive and dependable than a company across the country with thousands of accounts. And the accountability goes both ways: we build genuine relationships with our dealers, not just transactions with a call center. That mutual respect is what makes for strong, long-lasting partnerships.
What kind of support can I expect as a Charlotte dealer?
Our support team is based right here in North Carolina, which means you're calling local experts who understand your business. You can reach us by phone, email, or text, and we're known for quick response times. We have a 5-star Google rating from NC dealers, and our customers appreciate that they can talk to knowledgeable people who are familiar with North Carolina DMV regulations and requirements. Since we focus exclusively on NC and SC dealers, our team stays current on local compliance and can provide relevant answers specific to your market.
Do you support both retail and buy-here-pay-here (BHPH) operations?
Yes. Our system handles both retail sales and BHPH/in-house financing. You can print contracts, track payments, manage collections, and maintain compliance with all BHPH regulations. Many of our Charlotte-area dealers operate hybrid models - selling some vehicles retail and financing others in-house - and our software handles both seamlessly.
What NC DMV forms does your system handle?
Our software includes all the forms North Carolina dealers need: MVR-1 (Title Application), MVR-2 (Reassignment), LT-40 (Test Drive Permit), MVR-180 (Odometer Disclosure), MVR-181 (Damage Disclosure), MVR-4 (Duplicate Title), MVR-614 (Garaged Vehicle Affidavit), MVR-618 (Weight Declaration), Bill of Sale, and more. We also support both plain paper BHPH contracts and Reynolds & Reynolds contracts. Everything updates automatically when NC changes their forms.
How do you handle inventory feeds to Cars.com, Autotrader, and other sites?
Our system automatically syncs your inventory to all major listing sites: Cars.com, AutoTrader, CarGurus as long as you have an account with them. For Craigslist and Facebook Marketplace we have posting tools. When you add a vehicle to our DMS, it goes live on all your chosen platforms. When you sell it, it's removed from all sites automatically. No manual posting to listing sites, no forgetting to remove sold vehicles.
Do your websites work well for mobile shoppers?
Yes - every website we build is fully responsive, meaning it automatically adjusts to look great on phones, tablets, and desktops. This is critical because 61% of car buyers spend most of their shopping time online, and many are browsing from mobile devices. Our sites are also optimized for Schema, Google, and Local SEO, which helps your search rankings.
How do you help with SEO for car dealerships in Charlotte?
As technology evolves and the internet shifts toward AI, we do two things to make your business stand out online.
- Brand and local SEO. Gone are the days of trying to rank for “Hondas for sale in Cary.” Our focus is on your brand and your reputation. Customers will often find cars on the big sites, but when they’re ready to learn about the dealer, they Google the dealership name. We make sure what they find speaks for you, who you are, who your customers are, what makes you different, and why they should choose you.
- Beyond just your website. The truth is, your website matters less today than it once did. AI searches and zero-click searches (answers shown directly in Google or Bing) mean less total traffic to dealer websites. That’s why building your brand across the web is critical! Business listings, social profiles, local signals, reviews, and AI-optimized content are what keep you visible and competitive in today's online world.
LET'S GET STARTED!
Landon Tallent
VP of Sales